Student FAQs

The LockDown Browser integrates with Blackboard, Canvas, and more. It prevents students from Googling the answers, opening other applications, or going to other URLs during an online assessment. The key thing is to have a computer with average system specifications. For information on minimum requirements, please visit https://web.respondus.com/he/lockdownbrowser/

If you have issues with installing a browser, our IT can help you, as long as you have a computer with acceptable system requirements specified above. Currently, there is no better alternative for a lockdown browser, and it is the software that SDSU recommends for use during the exams. To receive technical help, please send an email to GGotsiridze@sdsu.edu.

Respondus, Inc (Lockdown Browser) has a very clear and open message about its safety, information processing, and privacy. It complies with the General Data Protection Regulation (GDPR), a European Union regulation on information privacy, as well as the U.S. Privacy Shield Framework.Please see the links below about Respondus Incorporations privacy policy:

 https://web.respondus.com/privacy/ https://web.respondus.com/privacy/privacy-additional-lockdown-browser/ https://web.respondus.com/privacy-policy/ https://web.respondus.com/gdpr-privacy-shield/

This issue should be reported to Giga Gotsiridze at GGotsiridze@sdsu.edu. Alternatively, you can contact SDSU’s central campus support: https://its.sdsu.edu/support/

This issue should immediately be reported to Giga Gotsiridze at GGotsiridze@sdsu.edu

This issue should be reported to Nino Pantsulaia at npantsulaia@sdsu.edu and Giga Gotsiridze at GGotsiridze@sdsu.edu

If you cannot attend your classes due to any reason, you should immediately inform your instructor via email.

Contact Nino Pantsulaia, Academic Affairs Manager, to answer your schedule-related questions. You can send her an email at NPantsulaia@sdsu.edu.

As a general rule, no changes can be applied to your schedule once it is finalized. For exceptional cases, you should contact Academic Affairs Manager Nino Pantsulaia at NPantsulaia@sdsu.edu.

Your graduation date is directly linked to which course you failed. You might be at the risk of dropping out of the program. SDSU Georgia Academic Affairs Department firmly recommends that you contact your academic advisor, Nino Pantsulaia at NPantsulaia@sdsu.edu.

SDSU Georgia funds the maximum amount of $750 USD for the capstone project per group.

Students can request funding by filling out the “Capstone Funding Requisition Form”. Please contact the Financial Director, Vladimer Kiknadze, for the form at VKiknadze@sdsu.edu.

A student is in good academic standing when their overall cumulative grade point average (GPA) is 2.0 or higher. If the GPA falls below 2.0, the student will be placed on academic probation. Being on academic probation means that a student’s academic performance is below the state minimum required for graduation and that improvement is required. Students are placed on academic probation at the end of the semester when their cumulative GPA is less than 2.0 (less than a “C” average).

Students on academic probation must achieve a minimum SDSU grade point average (GPA) of 2.0 each semester or they will be immediately disqualified. If the semester GPA is at least a 2.0 while on academic probation, the student may continue on probation for a maximum of three semesters. Students who, at the end of the third semester, have not raised their SDSU and cumulative GPA to a 2.0 or higher, will be academically disqualified.

Students on academic probation will be disqualified at the end of the fall or spring semesters if:

1. They earn less than a 2.0-grade point average (GPA) for any semester while on probation, or

2. If they still have less than a 2.0 GPA at the end of their third semester on probation (not including summer).

Students who have been disqualified from SDSU will receive instructions to transfer out of the program. If you need additional information on transferring procedures, please contact the Academic Affairs Manager, Nino Pantsulaia at NPantsulaia@sdsu.edu.

According to the SDSU Georgia policy, the disqualified students cannot be readmitted.

If you have decided to transfer to SDSU main campus, please contact the Academic Affairs Manager, Nino Pantsulaia at NPantsulaia@sdsu.edu.
To check your transfer eligibility, please visit https://admissions.sdsu.edu/transfers/apply.

There are many resources available to help you determine if you are on track to graduate. You are encouraged to meet with your academic adviser, Nino Pantsulaia at NPantsulaia@sdsu.edu, to discuss how well you are progressing towards the completion of your major and minor requirements.

Your Degree Evaluation is your second most valuable resource after the General Catalog since the Degree Evaluation outlines all the requirements that you will have to complete before you graduate SDSU programs. You can view your Degree Evaluation online at MySDSU. The Degree Evaluation updates regularly as you satisfy your degree requirements and is referred to as a “living document”. It is a great resource to help you track your progress towards degree completion!

If you have any questions about your graduation requirements, please contact your academic adviser, Nino Pantsulaia at NPantsulaia@sdsu.edu.

Graduating with honors is granted to undergraduate students who achieve high grade point averages. The determination of honors will be done at the time the bachelor’s degree is conferred. Distinction in the major is granted to students who meet the GPA qualifications and who have received their major department’s recommendation. Candidates for a second bachelor’s degree are not eligible to graduate with honors. Your graduation adviser will automatically do the calculation of honors and distinction.

Excellence is recognized at three levels:

• Cum laude (3.50-3.64)
• Magna cum laude (3.65-3.79)
• Summa cum laude (3.80-4.00).

In most cases, diploma orders are processed and mailed two to three weeks after the date a bachelor’s degree is conferred. Diplomas will be delivered to the diploma address listed on your MySDSU.

For more details, please contact Nino Pantsulaia (npantsulaia@sdsu.edu)

To apply for graduation, students should first check with Nino Pantsulaia at NPantsulaia@sdsu.edu to confirm the semester and year of their graduation date. Students must apply through My.SDSU by selecting the application for graduation option under the “Academic Records” title and pay their graduation fee.

You are all encouraged to initiate a new student club. All you need to do is contact Student Affairs Department Coordinator, Mr. Giorgi Aleksidze at GAleksidze@sdsu.edu. Depending on the idea you have, you’ll get individual advice on how to build a student club.

You are advised to contact the relevant student club president directly. You can also contact Student Affairs Department Coordinator, Mr. Giorgi Aleksidze at GAleksidze@sdsu.edu, and he’ll facilitate the process for you.

– TOEFL/IELTS certificate with a score above the predetermined threshold for exchange program (TOEFL 80 iBT/550 PBT or higher; IELTS 6.5 or higher);

– Cumulative GPA of 3.0 and higher;

– Students who currently are on disciplinary/academic probation are not eligible to apply;

– Students who have already participated in the exchange program are not eligible to apply for the second time.

A: Current students can get assistance with career preparation, including CV writing, interview preparation, and general career advice virtually by contacting BQintero@sdsu.edu.

To receive assistance with graduate school applications and scholarship programs please, contact BQuintero@sdsu.edu via email to set up a virtual meeting via Zoom.

To request a copy of your transcripts, please visit your MySDSU. If you have questions or need assistance requesting your transcripts, please contact transcripts@sdsu.edu.

Please send your request via email to GKhvedeliani@sdsu.edu, indicating your RED ID number and language you prefer to receive a letter. The student status letter can be issued only in English and Georgian languages.

No, transcripts can only be issued in the English language. The Georgian version can be obtained at your partner university.

Please submit your request via email to GKhvedeliani@sdsu.edu, indicating your RED ID number, the position, and the period you were working at SDSU Georgia.

Yes, you can submit your request via email to GKhvedeliani@sdsu.edu, indicating your RED ID number and language you prefer to receive a letter. Please note that the letter can only be issued in English and Georgian languages.

You can request your military certificate at your partner university.

Please note that SDSU Georgia does not keep students’ original documents. The administration only has notarized copies of all the documents you submitted as a freshman.

To update your address or contact information, please log into your MySDSU to update your settings. As for the local records, please send an email to NPantsulaia@sdsu.edu with your updated contact information.

A: All San Diego State University campuses utilize the informal and formal complaint process. The informal process is the easiest way to solve a problem quickly and effectively.

SDSU Georgia’s informal process is as follows:

1. Communication between student and instructor

This is the first course of action that students are encouraged to take. Often issues can be resolved with direct communication between a student and faculty members.

2. Communication with the Student Support Advisor (SSA)

The SSA can inform students about university policies and regulations, help students gather information and supplementary documentation, and help connect students with an instructor if they are having trouble reaching them. If the concern is subject specific, the SSA can help connect students with the next step (department chair).  If the concern is not subject specific, the SSA will help connect students to the associate dean. Students may contact the SSA for advice on how to communicate effectively with their instructor. The SSA keeps a file of complaints so the Dean’s office can be informed about student concerns. You can contact the SSA at BQintero@sdsu.edu.

3. Department Chair

If the student complaint is subject specific, the department chair is the most appropriate person as they oversee faculty and courses in their department and may be familiar with subject specific student issues. 

4. Associate Dean

If the student complaint is not subject specific or if the student is not satisfied with the response from the department chair, the associate dean is the next person to consult in the informal process. The associate dean is familiar with student and faculty issues at SDSU and can provide guidance on university issues.

If a student has gone through the informal process and is still not satisfied with the result, they may contact the Ombudsman to start the formal process. Additionally, they may contact the Ombudsman at any point to seek assistance.